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Security & Responsible Disclosure

As a hosting provider, security is a critical part of our operations. Protecting customer data is our highest priority.

Responsible Disclosure

If, in using our services, you happen to come across a bug or issue that you believe may impact the security of your own or another client's services, or the platform as a whole, we request that you email any details immediately to

If possible, we ask you to encrypt your submission with our PGP key (fingerprint 9D24556F).

We will endeavour to evaluate and address any issues as soon as possible, but we request that you provide us with reasonable opportunity to perform any required work before informing any other parties, as we may be required to coordinate with vendors and other third parties.

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