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Understanding your domain services
This guide will walk you through the fundamental configurations required to bring your website online
When managing a website or domain, it helps to understand the four key services that work together to make a domain functional:- Domain registration
- DNS hosting
- Website hosting
- Email hosting
1. Domain registration
What it is
A domain registration is the process of reserving a domain name (for example example.com) through a domain registrar accredited by organisations such as ICANN or a country registry like the Australian Domain Authority, AuDA.The registrar records who owns the domain and where the domain’s DNS is managed.What the registrar controls
The domain registrar manages:- Domain ownership
- Contact details (registrant, admin, technical)
- Domain renewal and expiry
- Nameserver delegation
Example
If a domain is registered through a company such as a registrar, they store records like:Domain: example.au Registrar: Example Registrar Pty Ltd Name Servers: ns1.serversaurus.com ns2.serversaurus.com
Key point
The registrar does NOT host the website or email. It only manages the domain registration and tells the internet which DNS servers to use.2. DNS hosting
What it is
DNS hosting provides the DNS zone for a domain.DNS (Domain Name System) translates domain names into the servers that provide services such as websites or email.DNS records commonly used
| Record | Purpose |
|---|---|
| A record | Points a domain to a web server IP address |
| AAAA record | IPv6 version of an A record |
| MX record | Defines which mail server receives email |
| CNAME | Alias pointing to another hostname |
| TXT | Used for verification, SPF, DKIM, etc |
Example DNS records
example.com A 203.0.113.10 www.example.com CNAME example.com example.com MX mail.example.com mail.example.com A 203.0.113.20
Key point
DNS hosting determines where website and email traffic should be sent, but it does not actually host the services itself.3. Website hosting
What it is
Website hosting provides the server that stores and serves the website files.When someone visits:https://example.auDNS directs their browser to the web hosting server.
What web hosting provides
- Web server (Apache, LiteSpeed, Nginx, etc)
- Website files
- Databases
- Application environments (WordPress, Craft CMS, Drupal, etc)
Example flow
User visits example.au ↓ DNS lookup returns IP address ↓ Browser connects to web hosting server ↓ Server returns website content
4. Email hosting
What it is
Email hosting provides the mail servers responsible for sending and receiving email for a domain.Email servers are defined using MX (Mail Exchange) records in DNS. Email hosting is often hosted seperate to the website hosting server.What email hosting provides
- Mailboxes (e.g. user@example.au)
- SMTP server (sending mail)
- IMAP/POP server (receiving mail)
- Spam filtering
Example DNS MX record
example.au MX 10 mail.example.auThis means email for example.au is handled by mail.example.au.
How these services work together
The typical flow looks like this:Domain Registrar │ │ provides nameservers ▼ DNS Hosting │ ├── A record → Website Hosting │ └── MX record → Email HostingExample setup:
| Service | Provider |
|---|---|
| Domain Registration | Domain registrar |
| DNS Hosting | DNS provider |
| Website Hosting | Web hosting company |
| Email Hosting | Email provider |
How to identify your domain services
If you are unsure which companies provide your domain services, you can use two simple tools:- whois – shows who your domain is registered with
- dig – shows DNS information
- AuDA whois lookup which is exclusive for AU domains
- ICANN whois lookup for global TLD support
- DiG GUI, an online Dig web interface
1. Identify Your domain registrar
You can check which company manages your domain registration using a WHOIS lookup.Commandwhois example.com.auExample output
Domain Name: example.com.au Registrar Name: Example Registrar Pty Ltd Status: ok Name Server: ns1.serversaurus.com Name Server: ns2.serversaurus.comWhat to look for
| Field | Meaning |
|---|---|
| Registrar | Company managing the domain registration |
| Name Server | Where DNS is hosted |
2. Identify your DNS hosting provider
DNS hosting can be identified by checking the domain’s nameservers.Commanddig NS example.com.au +shortExample output
ns1.serversaurus.com ns2.serversaurus.comThis indicates DNS is managed by Serversaurus.Common DNS provider indicators
| Nameserver pattern | Likely provider |
|---|---|
| ns*.serversaurus.com | Serversaurus |
| ns*.digitalocean.com | DigitalOcean |
| *.cloudflare.com | Cloudflare |
| ns*.bluehost.com | Bluehost |
3. Identify your website hosting
Website hosting can often be identified by checking the domain’s A record.Commanddig A example.com.au +shortExample result:
103.209.24.102This shows the IP address of the web server.You can then check who owns that IP:
whois 103.209.24.102The result may identify the hosting provider.
4. Identify your email hosting
Email hosting can usually be identified by checking your domain’s MX (Mail Exchange) records. MX records tell the internet which mail servers receive email for your domain.Step 1 — Check the MX records
Run the following command:dig MX example.com.au +shortExample output:
0 mail.example.com.auThis means email for example.com.au is delivered to the mail server:
mail.example.com.au
What this means
When the MX record points to a hostname that uses your own domain name, such as:mail.example.com.authis usually indicates the email service is hosted on the same server as the website, which is common with cPanel hosting.In these setups:
- The web server and mail server run on the same hosting account
- Email is typically managed through cPanel email accounts
- Mail services use Exim (SMTP) and Dovecot (IMAP/POP) behind the scenes
Step 2 — Check where the mail server is hosted
To determine which company hosts the mail server, you can check the IP address of the mail host.Run:dig A mail.example.com.au +shortExample output:
103.209.24.102This shows the IP address of the mail server.You can then check who owns that IP:
whois 103.209.24.102The result will often indicate the hosting provider that operates the server.
Example investigation
dig MX example.com.au +shortResult:
0 mail.example.com.auCheck the mail server IP:
dig A mail.example.com.au +shortResult:
103.209.24.102Looking up the IP with whois may reveal the hosting company that operates the server.Important noteThe MX record only tells you where email is delivered, not necessarily who manages the mailboxes.In most cases, however, checking the mail server hostname and IP address will identify the email hosting provider.
Common email providers
| MX pattern | Provider |
|---|---|
| *.google.com | Google Workspace |
| *.ax.email | Axigen email hosting |
| mail.domain.com.au | Often cPanel hosted email |
| *.zoho.com | Zoho Mail |
Quick guide for checking your setup
If you want to quickly understand your domain configuration:- Check the domain registrar whois example.com.au
- Check DNS provider dig NS example.com.au +short
- Check website hosting dig A example.com.au +short
- Check email hosting dig MX example.com.au +short
Example investigation
Domain: example.com.au> whois example.com.auRegistrar Name: Synergy Wholesale Accreditations Pty Ltd
> dig NS example.com.au +short ns1.serversaurus.com ns2.serversaurus.comDNS hosted by Serversaurus.
> dig A example.com.au +short 103.209.24.102Website hosted on a server using that IP.
> dig MX example.com.au +short 5 alt2.aspmx.l.google.com. 10 alt4.aspmx.l.google.com. 1 aspmx.l.google.com. 10 alt3.aspmx.l.google.com. 5 alt1.aspmx.l.google.com.Email hosted with Google WorkspaceResult
| Service | Provider |
|---|---|
| Domain Registration | Synergy Wholesale (check partner lookup URL to confirm reseller) |
| DNS Hosting | Serversaurus DNS hosting |
| Website Hosting | Serversaurus web hosting |
| Email Hosting | Google Workspace |
| Service | Purpose |
|---|---|
| Domain registration | Owns and manages the domain name |
| DNS hosting | Directs traffic for website and email |
| Website hosting | Stores and serves the website |
| Email hosting | Sends and receives email |
Published March 11, 2026. Last updated March 11, 2026.
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