Knowledge base article
Register or hold a .AU domain using a Trust
View other domains and DNS articles
Other domains and DNS articles
A beginners guide to email spoofing
Accessing your site before changing DNS
An introduction to email authentication
Can I test out your services for free?
Cancel auto renewal on a domain registration
Complete a manual Change of Registrant (CoR) application for a .au domain
Configure spam filtering in cPanel
Domain options for shared hosting
Download or restore individual files, directories or database backups with JetBackup
Eligibility requirements for .au domains
Enabling PHP extensions, Changing PHP Version and Setting PHP Options
Finding your domain password/EPP code
Force HTTPS via .htaccess (cPanel)
Getting started with our DNS Manager
Hide .html extension using .htaccess
How to ensure website generated emails are delivered successfully
How to issue a Let’s Encrypt certificate
Install or manage complimentary SSL certificates with AutoSSL
Manage DNS zones with the cPanel Zone Editor
Migrate remote staging website to local hosting server
Migrate remote transactional website to local server
My site and/or email service is down
Network Firewall (I can’t access my services on a non-standard port)
Pointing your domain to Serversaurus
Pointing your domain to Squarespace with cPanel
Reconfigure production website to subdomain
Subdomains for test sites & more
The SLA – Best effort versus 99.9% versus 100%
Transfer your domain to Serversaurus
Unable to renew certificate: The Let’s Encrypt HTTP challenge failed
Understanding CloudLinux resource limits
Update your domain contact information
Using Serversaurus’ nameservers but hosting your email elsewhere
What happens if my domain expires?
A Discretionary Trading Trust is not eligible to register or hold a AU domain
Recently AuDA (the Australian Domain Authority) started enforcing a rule which prevents registrants using a Discretionary Trading Trust to register or hold a AU domain.
AuDA have allowed registering domains with a Discretionary Trading Trust for decades so unfortunately we're seeing a large number of AU domains which now have invalid eligibility criteria due to the new enforcement.
We're also observing clients attempting to register domains under a Discretionary Trading Trust, and the registrations are failing due to invalid eligibility criteria. Regardless of them having registered domains with the Trust previously.
Unfortunately this is the new standard for AU domain eligibility, so registrants will need to adjust their registrant eligibility information when registering AU domains.
For existing AU domain holders with invalid registrant eligibility due to using a Discretionary Trading Trust for the registrant, a Change of Registrant application is required.
This article provides solutions for registering or holding an AU domain using a trust information as the registrant.
Register a domain through a trust
Discretionary Trading Trusts aren't eligible to hold .com.au registrations but the Trustee entity for the Trust eligible.
Every Trust has a Trustee and the entity type for the Trustee can be a Company, Sole Trader or Individual.
You can register the domain using the trustee's ABN/ACN (or another ABN/ACN if you have one more suitable).
To register a AU domain. Login to our Client Portal, navigate to Domains >> Register a New Domain.
If you don't have a ABN/ACN associated with the trustee, you can supply the trust deed to our support team and we can process the registration with the deed as verification of the trustee.
Resolve invalid registrant eligibility criteria
If your domain was registered with a Discretionary Trading Trust ABN/ACN, then the eligibility criteria is invalid and the domain is subject to being audited by AuDA.
To continue holding the domain name, you need to process a Change in Registrant application and change the registrant to the Trustee ABN/ACN (or another ABN/ACN if you have one more suitable).
The entity type for the Trustee can be a Company, Sole Trader or Individual.
To initiate the Change of Registrant (CoR) application. Login to our Client Portal, navigate to Domains >> My Domains >> from the right hand drop down menu, select Manage the domain. Then on the next page click Initiate CoR.
If you don't have a ABN/ACN associated with the trustee, you can supply the trust deed to our support team and we can process the registration with the deed as verification of the trustee.
My Discretionary Trading Trust ABN is cancelled
If the ABN associated with your registration is cancelled, unfortunately a manual CoR is required.
To process a manual CoR, you need to provide a document dated prior to the ABN/ACN being cancelled which shows why the domain name or business changed hands or was restructured.
This document could be:
- A copy of a sales agreement showing the business was sold or changed hands; or
- A signed letter on company letterhead stating that the domain name has changed hands or a merger took place; or
- Any valid document showing the domain name or business has changed hands or was restructured
If you have no historical documents, you can write a letter on your company letterhead and written confirmation of the agreement which took place.
To validate the letter, you need to complete a statutory declaration. Refer to the Victoria Government, Justice and Community Safety website for advice on completing a statutory declaration.
Once you have your document(s) prepared, please share them with our support desk to process the manual CoR.
Published April 3, 2025. Last updated April 8, 2025.
Can't find what you're looking for?
"*" indicates required fields