Knowledge base article
Can I test out your services for free?
View other domains and DNS articles
Other domains and DNS articles
A beginners guide to email spoofing
Accessing your site before changing DNS
An introduction to email authentication
Cancel auto renewal on a domain registration
Complete a manual Change of Registrant (CoR) application for a .au domain
Configure spam filtering in cPanel
Domain options for shared hosting
Download or restore individual files, directories or database backups with JetBackup
Eligibility requirements for .au domains
Enabling PHP extensions, Changing PHP Version and Setting PHP Options
Finding your domain password/EPP code
Force HTTPS via .htaccess (cPanel)
Getting Started with Anycast DNS
Getting Started with the Content Delivery Network (CDN)
Hide .html extension using .htaccess
How to ensure website generated emails are delivered successfully
How to issue a Let’s Encrypt certificate
Manage DNS zones with the cPanel Zone Editor
Migrate remote staging website to local hosting server
Migrate remote transactional website to local server
My site and/or email service is down
Network Firewall (I can’t access my services on a non-standard port)
Pointing your domain to Serversaurus
Pointing your domain to Squarespace with cPanel
Reconfigure production website to subdomain
Subdomains for test sites & more
The SLA – Best effort versus 99.9% versus 100%
Transfer your domain to Serversaurus
Unable to renew certificate: The Let’s Encrypt HTTP challenge failed
Understanding CloudLinux resource limits
Update your domain contact information
Using Serversaurus’ nameservers but hosting your email elsewhere
Using the Serversaurus Cloud CDN with your WordPress website
What happens if my domain expires?
This article will walk you through our commitments to service trials and our money back guarantee for clients joining Serversaurus
Shared hosting
For our shared Personal Business and Performance plans we offer a 30 day money back guarantee. In the unlikely event of you not being happy with our services, simply drop us a support ticket and request a refund.
Domains
We do not offer refunds of any kind for domain purchases. This includes any possible typos during registration. Unfortunately once you've hit the buy button, the deed is done!
Cloud / AnycastDNS / CDN
Generally we do not offer test accounts for cloud services, however we can make accommodations depending on circumstance. Our cloud services only require a $1 initial commitment however, so you are able to signup and test out our offering with very little upfront investment. Because of our hourly billing model, you could spin up machines and test other cloud related services for cents on the dollar.
Last updated November 30, 2023